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Technical Services Representative Job Description

Project #: 1235
Job Title: Technical Services Representative
Industry:Manufacturing
Salary Range:$60-70k
Benefits: Incentive + car + benefits 
Location:Winnipeg AB
Recruiter:Kevin Leh

Company Profile

Our client is a leading North American Manufacturer of coatings and paints for use in commercial, residential and industrial applications. They are currently looking for a Technical Services Representative to work out of their Winnipeg office and be responsible for providing technical customer support in Manitoba and, occasionally, Western Canada.

Responsibilities

  • Communicate competitive information, new products and selling issues to Chemical Coatings Sales Reps and Area Sales Manager.
  • Communicate extended product knowledge in wood, metal, plastics, in-mold, extrusion technology.
  • Attend coatings seminars that are pertinent to chemical coatings sales/marketing.
  • Manage product test runs at designated customer facilities. Support national accounts specifications approval process.
  • Assist sales reps in calling on prospective customers/target accounts; provide technical support for product demos as directed.
  • Maintain contact with laboratory on current technical issues.
  • Assist with equipment installations and various line or equipment modifications/adjustments.
  • Conduct technical training seminars at customers’ facilities.
  • Evaluate product complaints and decide best way to resolve problem.
  • Assist customers in preparing paint specifications to meet product applications.
  • Troubleshoot on-line technical problems such as correcting batches and formulation of products.

  • Qualifications

  • The successful Candidate will have a chemical sciences degree or diploma
  • several years of technical experience in the coatings industry
  • strong interpersonal and communication skills required to successful interact with customers and corporate sales, engineering, production and logistics colleagues.

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    Due to the number of applicants, only qualified candidates for this position will be contacted. All applicants will be notified of future job opportunities.