General Manager

Job Number
Job Title
General Manager
Salary Range
DOE – salary + bonus
RRSP matching, medical/dental, other
Executive Search Jobs
Health Services
Vancouver - BC
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Our client is a medical diagnostic imaging center. We are looking for a General Manager to join their team.

Reporting to the President and Shareholders, the successful leader will provide operational planning, & strategic leadership, driving business results and managing future growth of all businesses.


· Direct the development of the 5-year scorecard for 3 associated companies

· Develop and recommend annual priorities and budgets

· Conduct and provide financial analyses required for strategic planning

· Develop staff & radiologist acquisition, retention, and engagement strategy

· Develop the business development strategy

· Develop operational excellence priorities

· Plan AGMs

· Prepare and provide monthly updates as required for the Executive Team

· Prepare and present quarterly updates for the Shareholders

· Identify, assess the potential of new markets/clients, and recommend strategic business development targets and initiatives

· Direct/oversee the planning and implementation of market strategies in conjunction with the business development lead

· Direct and oversee the development and implementation of the marketing and advertising strategies

· Increase the profile of the business in the community

· Oversee and direct additions/ changes/enhancements to the company’s building and group-owned strata units.

· Liaise with the Property Manager to maintain the property and manage buildings to acceptable standards and code/bylaw requirements

· Liaise with Strata property owners as needed

· Liaise with and manage external contractors

· Oversee preventative and ongoing maintenance of the physical building and space

· Develop the annual budget, including forecasting

· Monitor and analyze monthly operating results against the annual budget

· Provide forecasting reports and cost volume profit analysis for business units and future growth/acquisitions

· Liaise with the external controller at regular intervals to monitor accounting practices, discuss business results and ensure financial processes are up to date and in place

· Monitor and report developments quarterly and annually

· Analyze financial data and arrange financing for investment decisions

· Prepare business cases and cost-benefit analyses reports

· Liaise with the health authorities on accounting to ensure accurate payments are received for all hospital work including adjustments and callbacks

· Develop and maintain best practices Human Resource Management Practices, Policies and Procedures

· Recruit, Orient, and Train new Team Leads, and assist the Exec Committee in recruitment, orientation and training of Locums and Associates

· Provide regular (daily/weekly) direction/guidance, constructive feedback, and coaching to Leads

· Identify training requirements for Leads and initiate required training

· Implement and maintain processes for effective communication – email/website, monthly Team Lead and Executive Team meetings, quarterly Unit and Shareholder Meetings, special staff briefing sessions as required

· Provide ongoing positive feedback and recognition to staff

· Address and manage Team Lead performance issues, attendance, and disability issues as required

· Provide assistance and direction to Leads and Executive Team in the management of their staff and in addressing employee assistance and/or performance issues


· A minimum of 10 years in a senior executive capacity, managing large teams of 40-50+ people

· Strong operational background in developing operational efficiencies and operational excellence

· P/L responsibility of a minimum $10-15 million dollar business

· Customer service background – experience in a customer service-focused industry and working with people on the ground

· Experience in healthcare leadership, preferably private healthcare, is a major asset but not required

· We may also consider leaders from professional industries such as law, dentistry, and accounting

· Strong financial acumen

· Experience reporting to private equity boards or multiple owners

· Experience working with doctors/specialists is a major asset

· MBA preferred

· Experience leveraging technology to offer best-in-class solutions

· Corporate experience

· Executive leadership presence

· Team builder and experience leading large teams

· Effective communication, interpersonal, and feedback skills

· Extremely high emotional intelligence

· Marketing and business development experience

· Project/change management experience is an asset

Recruiter Info

Author Profile Picture

Jessica Miles


Jessica Miles is one of our very successful Senior Recruiters here at Goldbeck. She specializes in recruiting professionals for sales, operations, and senior management in Production & Operations, Mining, Oil, & Gas, Forestry & Agriculture, Industrial Sales, Life Sciences & Biotech. Jessica has successfully filled very difficult searches for demanding clients across Canada, the USA, Europe and Asia. Jessica takes great pride in the time and effort she takes to understand her client’s requirements. She then methodically and thoroughly scours all passive and active candidates in the relevant labour markets. Like all of our recruiters at Goldbeck Recruiting, Jessica uses the most up-to-date digital candidate sourcing tools and methodology. This is combined with candidate evaluation techniques using precise matrix systems and thorough face-to-face interviews.

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