Customs Account Manager

Job Number
Job Title
Customs Account Manager
Salary Range
Up to 70k+ (Depending on the relevant experience)
Extend Health and Insurance, 2-3 weeks of vacation per year, Vehicle Allowance and more
Distribution and Service
Surrey - BC
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About the client:

Our client has been a trailblazer in the global logistics industry, offering exceptional attention and services to the film production sector since 1988. The company specializes in time-critical solutions, ATA carnet, customs brokerage, freight forwarding, packing, crating, and the handling of hazardous materials. They even manage the shipment of sensitive items like lithium-ion batteries and other hazardous materials. This commitment to delivering top-tier quality is upheld on a daily basis, enabling them to foster connections within the intercontinental Film Industry.


  • Managing the Receipt of Jobs: This involves handling jobs sent to us via email, fax, and other channels.
  • Prioritizing and Managing Job Urgency: Determining the priorities and urgencies of jobs to ensure timely processing.
  • Utilizing Tools for Timely Customs Release: Utilizing all available tools to efficiently organize and manage the timely release of all Customs entries.
  • Supervising and Delegating to Staff: Managing and delegating tasks to staff members who report to this position.
  • Troubleshooting Shipments Clearance: Addressing problems, errors, delays, and other issues related to shipments being cleared through Customs.
  • Coordinating with Import Clients: Collaborating with import clients to resolve issues and ensure compliance with regulations.


  • 3 years of experience in Customs brokerage and freight forwarding, providing a solid foundation in industry practices.
  • Strong communication and leadership skills for efficient job handling and staff delegation.
  • Exceptional time management and organization to prioritize tasks and ensure timely Customs release.
  • Problem-solving expertise to troubleshoot clearance issues and collaborate with import clients.
  • Detail-oriented with a grasp of regulations, ensuring accurate documentation and compliance.
  • Adaptability to changing priorities, technology, and regulations, while fostering teamwork.

Recruiter Info

Author Profile Picture

Reiniell "Niell" Gan


Niell is very passionate about continuous learning and growth and finds fulfillment in helping people secure their ideal position and progress in their respective careers. Niell believes that the employees make a company what it is – doing the work and shaping the culture. He feels empowered to find talent that will drive a company’s success by offering the best talent available in the market.

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