Customs Account Manager

About the client:

Our client has been a trailblazer in the global logistics industry, offering exceptional attention and services to the film production sector since 1988. The company specializes in time-critical solutions, ATA carnet, customs brokerage, freight forwarding, packing, crating, and the handling of hazardous materials. They even manage the shipment of sensitive items like lithium-ion batteries and other hazardous materials. This commitment to delivering top-tier quality is upheld on a daily basis, enabling them to foster connections within the intercontinental Film Industry.

Responsibilities:

• Managing the Receipt of Jobs: This involves handling jobs sent to us via email, fax, and other channels.
• Prioritizing and Managing Job Urgency: Determining the priorities and urgencies of jobs to ensure timely processing.
• Utilizing Tools for Timely Customs Release: Utilizing all available tools to efficiently organize and manage the timely release of all Customs entries.
• Supervising and Delegating to Staff: Managing and delegating tasks to staff members who report to this position.
• Troubleshooting Shipments Clearance: Addressing problems, errors, delays, and other issues related to shipments being cleared through Customs.
• Coordinating with Import Clients: Collaborating with import clients to resolve issues and ensure compliance with regulations.

Qualifications:

• 3 years of experience in Customs brokerage and freight forwarding, providing a solid foundation in industry practices.
• Strong communication and leadership skills for efficient job handling and staff delegation.
• Exceptional time management and organization to prioritize tasks and ensure timely Customs release.
• Problem-solving expertise to troubleshoot clearance issues and collaborate with import clients.
• Detail-oriented with a grasp of regulations, ensuring accurate documentation and compliance.
• Adaptability to changing priorities, technology, and regulations, while fostering teamwork.