The HR Generalist is responsible for creating, implementing, leading our human resources services. This role will provide best practices, guidance and hands on support as well as manage programs for continuous employee growth, development, and retention.
The HR Generalist is responsible for the day-to-day operations of all human resources initiatives including human resources policies and procedures, hiring and recruitment, organizational development, training and development, performance management and employee relations, HRIS, and performance management.
KEY OUTPUTS
· Company policies developed, implemented and maintained
· Recruit, hire, and onboard competent and qualified staff
· HRIS development and maintenance
· Relevant staff development programs coordinated and implemented
· Organizational charts, job descriptions and job postings
· Performance management system developed and implemented
· Programs in place to support positive organizational culture
· Benefits administration
KEY DUTIES AND RESPONSIBILITIES
Strategy
· Develops and reviews policies and procedures and ensures they are communicated to staff
· Keep abreast of current HR best practices, developments and principles through networking with HR management professionals
· Ensures bi-annual HR audits are conducted and recommendations implemented
· Establishes and maintains systems/programs to foster a culture of collaboration, respect and fun across all the company locations
· Prepares and submits HR reports as required/needed.
Employee Relations
· Conducts onboarding and orientation; administer and process onboarding paperwork; conduct staff off-boarding, exit interviews and exit procedures; manage conflict resolution and employee complaints; collaborate with Management to coordinate and execute staff celebrations; process hire/termination/disciplinary paperwork, communicate employee celebrations.
· Establishes and maintains effective relationships with management and staff to help gain confidence and corporation in the delivery of HR services.
· Mediate on internal staff disputes to ensure an amicable resolution in keeping with the established policies and procedures.
· Facilitate staff concerns and discussions in a manner that demonstrates respect.
Full Cycle Recruitment
· Working with hiring managers and recruiters, posting jobs, booking and conducting interviews, connecting with hiring managers to ensure job descriptions and database are updated, prepare employment offers, hiring and on boarding staff;
· Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates.
· Make and or assess recommendations for the review/development of job descriptions, to ensure currency of jobs in meeting the needs of the company.
Policies and Procedures
· Prepares and updates Employee Handbook, Company Policies and HR/Payroll Manuals; direct HR policies and protocols to all staff, update and track employee records and maintain organizational charts.
· Ensures programs are in place to facilitate awareness of policies and procedures, and employee handbook with all new hires and employees.
· Ensures sign-off on acknowledgment of handbook/policies and procedures by all new hires.
Performance management
· Ensuring employee activities and outputs meet the organization goals.
· Creating a culture of high-performance – develop our people with performance reviews, goal tracking, and continuous development.
· Ensure that organization-wide talent management and Performance Management initiatives are focused and aligned on improving operational and program efficiencies and effectiveness.
SKILLS, EDUCATION & EXPERIENCE
· Bachelor’s degree in human resources management or related discipline
· Supervisory, budgetary, presentation, interpersonal, skills required
· CHRP certification preferred
· 3 to 5 years experience in an HR role
· Expertise in HR policies and procedures
· Strong knowledge of hiring processes
· Understanding of HR best practices and current regulations
· Sound judgment and problem-solving skills
· Excellent communication skills
· Detail-oriented and organized
CULTURAL FIT
· Respect: Personality plus – kind, caring, respectful, team player, coachable, trainable, customer- focused, listens well and responds appropriately to customer requests, confidential
· Collaborate: Team player very accepting, open and honest, transparent, persistent, patient, flexible, approachable, friendly, very strong consultative communication abilities
· Have Fun: Not too serious but hard-working, positive, can do attitude, embraces change, creative, curious and wants to learn, coachable, approachable.
