Human Resources / Labour Relations Manager

Job Number
Job Title
Human Resources / Labour Relations Manager
Salary Range
Based upon experience
Full Benefits
Human Resources Jobs
Surrey - BC
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Our client a construction company in Surrey is looking for an HR Manager to join their Management Team.  You will be responsible for the support and deliverables related to human resources at the Corporate and Operational level.  Reporting to the local VP Operations and indirect to the parent company in Quebec.  Union experience including labor relations and bargaining is required.  You will oversee two HR Generalist.



  • Provides support and recommendations related to the Company’s workforce and personnel management.
  • Assist Management to identify High Potentials and support their development.
  • Ensures with the Management Team that the workforce future needs and organizational requirements (salaried and hourly positions) are assessed through various processes such as succession planning, turnover rate, and demographic analysis.
  • Conducts career development interviews with key employees with the objective to learn and build records on career progression and professional aspirations.


  • With corporate global compensation services the support of review and monitor global compensation levels of personnel at all locations ensure equity, regional competitiveness and consistent with the company’s related policies.
  • Assess compensation level of personnel to determine the appropriateness when considering level of responsibilities, years of experience, performance level of employee and salaries of other comparable positions.
  • Study compensation level of hourly, non-union personnel as with salaried personnel above, so that company compensates employees with a competitive package with consistency among and within companies.
  • Research industry union wage settlements which provides comparable for bargaining.
  • Be current on legal and competitive issues that affect compensation and make recommendations.


  • Involve in the application of discipline, corrective action. Through policy ensure a consistent, uniform and fair process across the operations. Review and finalize disciplinary actions recommended by supervisors.
  • Work with supervisory personnel to ensure that procedures in union contracts are followed in disciplinary matters.
  • Facilitates problem solving with employees, supervisors, and management before formal grievance or disciplinary process is used.
  • Advice employees and management on applicable company rules and provincial and federal laws pertinent to employee relations activities.
  • Receive complaints from employees and management and attempt to negotiate resolution of problems outside of the formal grievance process. Ensure that allegations of misconduct are properly investigated and documented.
  • Development of company policies related to employee relations and provide support with training and enforcement. Such as but not limited to Discipline, Alcohol and Drug/ substance abuse (working with the Safety Manager), Employee Assistance: Harassment, Discrimination, Sexual Harassment, etc.
  • Ensure that exit interviews of salaried and hourly personnel leaving company voluntarily take place.
  • Document procedures to be followed in terminating an employee.
  • Promote and use the HRMS system to record information and manage employee’s file and information.


  • Ensure that provincial and federal regulations are implemented and complied with.
  • Direct the investigation of complaints filed within the company and charges filed through provincial and federal agencies. Consult with legal counsel as needed.  Review results and recommend a course of action to management.
  • Represent the company at administrative hearings such as but not limited to ESA of BC branch, mediation, arbitration regarding employment matters and workers’ compensation matters in conjunction with the Safety Manager.


  • Assist in labor relations with labor unions and be involved, as needed, in contract negotiations.
  • Educate company personnel on what is in union contracts and how company must handle various situations using contract language.
  • Involve in labour relations meetings and procedures (Standing committee, Grievance meetings, arbitration/ mediation, etc.).


  • Direct the company recruitment, selection, and placement program.
  • Advise management and supervisors of best method of filling vacancies.
  • Ensure that management maintains appropriate hiring practices.
  • Ensure that supervisors are selecting and/or rejecting applicants in conformance with legal requirements, particularly employment standards.
  • Ensure that reference checks for potential employees and reference calls on former employees are conducted.
  • Develop formal relationships with area universities, college and technical schools as source of future employees.
  • Involved in the Provincial Nominee Program and foreign workers recruitment programs.


  • Develop Company Handbook and update as necessary, incorporating current policies and procedures and developing additional policies and procedures as needed.
  • Interprets company rules and regulations and departmental policies and procedures regarding personnel actions for management, employees and applicants.


  • Oversee training and development planning.
  • Participate actively with management in the determination of the proper training strategies and priorities applicable for hourly and salaried employees.
  • Ensure that employees’ training records are maintain continuously.
  • Develop and participate actively in the implementation with management of internal training programs.


  • Provides assistance to employees with the Company-sponsored benefits and registered pension plans.
  • This includes:
    • Annual benefits presentations to employees
    • Communicating changes
    • Communications with carriers
    • Assist in resolving issues employee may encounter.


  • Bachelor’s degree in human resources or labour relations is required.
  • CPHR is an asset.
  • 10-12 years of experience with a minimum 5 years of leadership experience in the Construction or heavy industrial sector.
  • Bargaining and labor relations experience is essential.
  • Conflict resolution and employee relations.
  • Training and development, planning and facilitation of internal training.
  • Dynamic and willing to tackle multiple tasks.
  • Able to travel throughout BC and Yukon
  • Support relationships between managers and union leaders
  • Strong communication skills.

Recruiter Info


Karen Epp


Karen Epp, CPC is the Senior Finance and Accounting Recruiter at Goldbeck Recruiting Inc and brings over twenty years of experience recruiting professionals in Accounting, Finance, Insurance, Banking, and Human Resources. One of the advantages of working with Karen in your search for Accounting Professionals is the extensive long standing relationships with candidates and reputable clients.

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