Regional Manager, cruelty investigations

Job Number
Job Title
Regional Manager, cruelty investigations
Salary Range
Depends on Experience (Base + Bonus)
Full Benefits, including RRSP match up to 7%
Production & Operations Jobs
Non Profit
anywhere in Vancouver/Lower Mainland
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Our client is a successful animal welfare organization currently in need of a Regional Manager to lead the Cruelty Investigations team and its activities in Vancouver and Lower Mainland. This individual will ensure the prompt and effective investigation of complaints of animal cruelty as well as provide on-going training, direction, coaching, and recognition to direct reports.

Previous experience in the non-profit sector and, ideally, with animal welfare will be highly preferred. Our client will also consider candidates with a strong operations background who have a proven track record of successfully manage officers or equivalent experience.

Previous experience with indigenous relations and unionized environments will be a strong asset.

This is a long-term, full-time position that offers the opportunity to have a real impact advocating for a very noble cause!




  • Responsible for leading an assigned team of cruelty investigations staff including recruitment, onboarding/orientation, scheduling, providing ongoing coaching and guidance, facilitating training and development, delivering recognition, and managing performance.
  • Develops annual strategic and operational goals for the region that are consistent and flow from the Strategic Plan; works with direct reports to set individual goals and conducts performance reviews.
  • Acts a direct liaison between CID, branches, and all provincial departments to support and strengthen the success of provincial and local initiatives, goals, and strategic plans through regular two-way dialogue.
  • Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in assigned region and takes immediate steps to address any challenges to implementation or maintenance of these policies, procedures, and programs.
  • Works with the Senior Manager, Cruelty Investigations to develop an annual budget and regularly monitors for compliance within the approved budget.
  • Develops positive media relations and contacts for regional issues. Utilizes opportunities provided by the company for media contact as well as keeps the Community Relations department updated on matters that could result in direct media contacts.
  • Liaise with other agencies and the public on matters pertaining to cruelty investigations; offers expertise to assist statutory authorities, local governments, and First Nations as required.


  • Post-secondary diploma/degree with enforcement vocational training (e.g. Justice Institute, RCMP/police training) and management/business training preferred (or equivalent). A minimum 8 years related experience including experience in a managerial/supervisory role.
  • Either appointed as or eligible to be appointed as a Special Provincial Constable or equivalent knowledge, skills or abilities.
  • Proven visionary leader with the ability to inspire people to achieve great things.
  • Demonstrated ability to organize work, meet priorities and to work within a demanding work schedules with minimal supervision.
  • Excellent communication skills and ability to work with internal and external stakeholders at all levels in a positive manner.
  • Demonstrated ability to successfully manage a budget and meet financial targets.
  • Ability to successful deal with conflict; demonstrated negotiation and mediation skills.
  • Excellent presentation and public speaking skills.
  • Ability to regularly travel throughout the assigned region and Province as necessary. Must have a valid Class 5 BC Drivers’ License.
  • Must have a genuine compassion for animals. Knowledge of the Five Freedoms and related animal welfare standards an asset.
  • Computer skills – Windows, MS Office including PowerPoint and Excel.

Recruiter Info

Author Profile Picture

Alessia Pagliaroli

Senior Recruiter at Goldbeck Recruiting Inc.

Alessia takes a consultative approach with all her placements. She feels that, as a recruitment specialist, she is the “eyes and ears of the market” for both the client and candidate. She enjoys bringing value to her clients by being completely transparent, knowing the industry, and providing a competitive point of view.

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