Senior Operations Manager

Job Number
Job Title
Senior Operations Manager
Salary Range
$120K+ employee equity options
Sales & Marketing Jobs
Real estate
Port Moody - BC
Apply Now

Our client has rapidly evolved since 2012 as a top ranked Real Estate team – into a multifaceted organization.  They are trusted real estate experts who lead with purpose and pride; keeping integrity and our local community front of mind in all they do.   They are currently seeking a Senior Operations Manager to join their team in Port Moody.


  • Managing all work activities relating to the sales process
  • Identifying and implementing best practices based on our Corporate Values
  • Actively recruiting, onboarding, retaining, and developing talent while holding sales reps accountable for results. Managing all employee contracts.
  • Resolving sales rep escalated issues; identify/triage issues; track and identify trends.
  • Tracking sales activity and ensuring follow-ups through to signing off on all new training contracts
  • Setting, tracking and monitoring metrics; Takes ownership of KPI’s and trends in order to achieve objectives.
  • Influencing management on decisions related to departmental and functional priorities, schedules, and plans.
  • Ensuring that processes and plans are integrated with broader business unit strategies.
  • Growing the clients training groups across North America within the next 3 years
  • Coordinating with marketing department on sales funnels, CRM lead follow up and key messaging.
  • Working with the client services team to plan social gatherings, events, and quarterly trips.


  • High level of business acumen, strategic agility, ability to develop others, and influence change.
  • Ability to onboard a minimum of 150 new Realtor clients between Q2 and Q4 2024
  • Proven track record of strong relationship management experience in a fast-paced environment
  • Strong process skills and attention to detail
  • Display ability with a willingness to get on board with new technologies quickly and with ease.
  • Ability to handle objections and demonstrate value. Cold-calling experience required.
  • Ability to lead as 90% of responsibilities are to be performed with minimal supervision.
  • Ensure the values are consistently represented, ensuring a stellar customer experience each and every time.

Preferred Attributes or Qualifications

  • 7-10 years of directly related experience
  • 5+ years’ demonstrated experience in a senior management role.
  • Demonstrated success establishing, leading, and maintaining effective working relationships at the Senior Management level.

Recruiter Info

Author Profile Picture

Vanessa Cox


Having spent 13 years as a recruiter and trainer at Panago, Vanessa’s knowledge runs deep. Her experience recruiting and training hundreds of corporate employees nationally at all levels has made her well-versed in how to assess talent under tight timelines. What Vanessa loves about her role as a recruiter is finding the talent that clients require to succeed as well as placing individuals in fulfilling jobs that help advance their careers.

Submit Your Resume